We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it; unopened/unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at (253) 929-8444. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at (253) 929-8444.
Damages and issue
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can review the most current version of this Refund Policy at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of this Refund Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to this Refund Policy constitutes acceptance of those changes.
We may update this Refund Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Last updated: February 25, 2021
For more information about this Refund Policy, if you have questions, or if you would like to make a complaint, please contact us by phone at (253) 929-8444, by email JDMofWashington@gmail.com, or by mail using the details provided below:
JDM of Washington, 116 Clay Street NW Suite B-4, Auburn, WA 98001, United States
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with your relevant data protection authority. You can contact your local data protection authority or our local supervisory authority.